Your privacy is important to The Pakubuwono Development (hereinafter referred to also as “The Pakubuwono Development”, or “we”, “our” and “us”). The following Privacy Policy provides information about your personal information that we will collect from you and how we will use it.

By accessing and using this The Pakubuwono Development’s website (hereinafter referred to also as the “Site”), you hereby expressly acknowledge that you have read, understood and accepted the following Privacy Policy and by our Terms of Use which forms an integral and inseparable part of this Privacy Policy and agreed, without limitation or qualification whatsoever, to be legally bound  by the Privacy Policy and by our Terms of Use, both of which shall take effect immediately on your first use of this Site. You are required to review our Terms of Use, which also governs your use of this Site. If you do not agree to be legally bound by the following Privacy Policy or by any of our Terms of Use, do not access and/or use the Site.

At our sole and absolute discretion we reserve the right to at any time modify, amend or vary from the following Privacy Policy without giving you any prior warning or notice as we deem appropriate by posting such modifications, amendments or variations on this Site. Any modifications, amendments or variations shall be effective immediately upon being posted to the Site. Your access and usage of the Site following any such modification, amendment or variation constitutes your express affirmative agreement to abide and be legally bound by the Privacy Policy as so modified, amended or varied. You are therefore required to review the following Privacy Policy regularly from time to time to ensure you are aware of any modification, amendment or variation on this Site.

If you do not agree with any of the above, you are required to without delay discontinue your use of this Site.

1. This Privacy Policy relates solely to personal information supplied by you or collected from you as a result of your access to or use of this Site. If you choose to provide us with personal information, you hereby expressly consent to the transfer and storage of such personal information on our servers for as long as we deem it necessary to fulfill the purpose for which such personal information was collected, or as required by relevant laws.

2. Your personal information may be supplied by you or collected from you as a result of your access to or use of this Site at the following points:

(a) When you browse, use, participate in any activity or service on this Site or post any notice on this Site;
(b) When you respond to other online surveys, polls, contests, lucky draws, promotions and purchases.

3. Dwijaya House respects the privacy of your personal information. Any personal information supplied by you or collected from you as a result of your access to or use of this Site will be used, including but not limited, for the following purposes:

(a) Completing transactions with you or on your behalf;
(b) Delivering products or services to you;
(c) Updating and enhancing our records and advising you of other products or services which may be of interest to you;
(d) Improving the design and the marketing of our range of products and services for your use.

Generally, the personal information we collect will include, without limitation, your name, computer and connection information such as IP address and standard web log information, address, delivery address, phone number and other contact details (email address, fax, etc), merchandise information (purchase, orders, etc), method of payment (credit card, check or cash) and financial information such as credit card numbers, expiry dates and authorization codes or bank account numbers.

4. We may rent or sell your personal information to third parties as part of the sale of our entire assets or the sale of our business as a going concern.

Notwithstanding any of the terms and conditions contained in this Privacy Policy, we may at any time solely at our own discretion disclose any information, including your personal information, we deem necessary to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including your personal information, with other companies and organizations for credit fraud protection and risk reduction.

We may process and disclose your personal information with and to third parties, such as our third-party service providers and data processors, agents acting on our behalf, and our business alliance partners, for the purpose of processing your transactions and delivering products to you.  We shall use reasonable endeavors to ensure that our employees, officers, agents, and such other third parties mentioned above will observe and adhere to the terms and conditions of the Privacy Policy.

In addition, we may disclose your personal information to our professional advisers, including without limitation our legal advisers, accountants and auditors, for establishing, exercising or defending our legal rights, or as otherwise authorized or required by laws and/or regulations.  Further, we may disclose your personal information as is necessary to investigate suspected unlawful activities including but not limited to fraud, intellectual property infringement or privacy infringements. We also reserve the right to disclose the information to the relevant authorities when required by laws and/or regulations to protect our rights.

5. We will endeavor to take all reasonable steps to keep secure any personal information which we hold about you, and we will store your personal information on secure servers. However, you hereby expressly agree that such precautions do not guarantee that use of this Site is invulnerable to all security breaches, nor do we make any warranty, guarantee, or representation that use of this Site is protected from all viruses, worms, Trojan horses, and other vulnerabilities.

6. Dwijaya House cannot distinguish the age of persons who access this Site. Hence, if you are under 13 years old, you are required to firstly obtain consent from your parent or guardian before you access this Site or submit any personal information to us.

If you are a parent or guardian of a minor and you have reason to believe your child or ward has provided The Pakubuwono Development with their personal information without your prior consent, you must immediately contact us to ask for the personal information to be deleted from our databases and for the minor to be unsubscribed from our promotional contact lists.

7. If you have elected to provide us with your contact information, e.g., by registering at the Site, emailing our Customer Service department or placing an order, we may at any time solely at our own discretion provide you with service related announcements concerning the Site or contact you regarding your customer service requests or your order. These types of communications are necessary to serve you, respond to your concerns and to provide a high level of customer service to you.

8. If you elect to participate in any promotions, surveys, questionnaires, seminars or other events during your visit to this Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you hereby expressly consent to the disclosure of your personally identifiable information to such third parties.

9. You may review and amend your Personal Data, or withdraw your consent to our use of your Personal Data, at any time by signing into your user account (where applicable) and selecting “Update Profile” (or equivalent) or by contacting us as follows:


When contacting the Data Protection Officer for assistance, please state (where relevant), your name, address, contact details and Customer/Membership Number. Please allow ten (10) working days for your request to be processed.

If you withdraw your consent to any or all use of your Personal Data, depending on the nature of your request, we may not be able to provide or continue providing our products and services to you, or administer any contractual relationship already in place. You hereby understand and expressly agree that in such instances where we require your Personal Data to fulfill a contractual obligation to you and you withdraw your consent for us to collect, use or disclose the relevant Personal Data for those purposes, we cannot be held liable in whatsoever manner for breach of that agreement. Our legal rights and remedies in such event are expressly reserved.

10. This Site may contain links to other websites. Third party websites are not under the control of The Pakubuwono Development, and The Pakubuwono Development is not responsible to any of such sites. You should note that any personal information that you provide to third party sites are not subject to The Pakubuwono Development’s Privacy Policy, and we strongly recommend that you be aware of their privacy and security policies.